First ITIL V3 Intermediate Exams Available

APMG-Australasia is pleased to be able to offer the first 5 ITIL V3 Intermediate qualifications to candidates through our network of Accredited Training Organisations.

The qualifications are:

• Service Operation
• Service Transition
• Operational Support and Analysis
• Release, Control and Validation
• Service Offerings and Agreements.

These exams will be offered through accredited training courses, initially in the English language, but will become available in a variety of other languages for international candidates. On passing any of these examinations, you will be awarded credit points towards the ITIL Expert in IT Service Management certification.

The newly launched Intermediate Level has two streams: the Lifecycle stream and the Capability stream. They both assess an individual's ability to analyse and apply the concepts of ITIL. You can take units from either of the Intermediate streams, to gain credits towards the Expert Level.

In addition to the launch of the Intermediate exams, the ITIL Foundation Certificate in IT Service Management is currently undergoing review as part of a continual improvement cycle. Find out more about the ITIL V3 Foundation Syllabus Review Process at www.itil-officialsite.com.