ITIL ® - IT Service Management

ITIL® (IT Infrastructure Library) is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.

ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has been developed in recognition of organisations' growing dependency on IT and embodies best practices for IT Service Management.

ITIL Accreditation - Is your organisation a provider of ITIL training, or interested in becoming one? Find out about the benefits of APMG-Australasia ITIL accreditation.

ITIL Qualifications - Find out the structure and format of the ITIL Version 3 and ITIL Version 2 qualifications and exams.

ITIL Training Courses -  For details of training courses leading to certification in ITIL, please contact an ITIL Accredited Training Organisation (accredited by APMG-UK).

ITIL Successful Candidate Register - Already passed one or more ITIL qualifications? View your result on the ITIL Successful Candidate Register at www.apmg-uk.com (APMG exam candidates only).